National Certificate: IT Technical Support

SAQA ID: 78964

NQF Level: 4

Credits: 163

Duration: 12 Months

Accredited by: MICT SETA

Course Introduction

IT technical support officers monitor and maintain the computer systems and networks of an organisation. You could be installing and configuring computer systems, diagnosing hardware and software faults and solves technical and applications problems, either over the phone or in person.